People are unique and different things stick with us in a negative way or just leave a bad taste in our mouths.
One employee shared a story about showing up to their job and no one knew they were coming. They were hired over the telephone by Human Resources, given a start date, and told where to go. OOPS Communication gap. No one told the hiring manager they filled the role and the person was starting. Well that was a bad start.
Another person never felt accepted as a part of the team. The team seemed to always be talking around him and he didn’t understand the industry jargon (he was new to the company and the industry). That doesn’t feel very good because he felt like he appeared lost in the conversation and no one jumped in to help him!! That feels to me like purposeful exclusion.
One group shared with me that their supervisor left and they were temporarily reporting to their old supervisor’s boss. Four weeks went by and that manager never talked to them – not once! When she finally did it was to say, “You are temporarily going to be reporting to Joe. We’ll hire someone eventually.”
- In these examples it is not about pay or benefits. It’s about how they felt.
This reminds me of my favorite quote:
“ I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Maya Angelou
Let’s think about that as we approach our workday next time.